Skip to content
English
More support Sign in
EveryCloud
  • There are no suggestions because the search field is empty.

Netskope Trust Portal 2.0 – Real-Time Transparency and Control

Netskope Trust Portal 2.0 provides real-time visibility into platform health with live updates, automated alerts, and an interactive NewEdge map - enabling faster issue awareness and improved transparency.

 

What’s New in Trust Portal 2.0?

Real-Time, Public Visibility

Trust Portal 2.0 is open to everyone - not just Netskope customers. It provides live, dynamic data on the current state of the Netskope cloud environment, helping users instantly see platform health, performance, and incident status.

Automation as Standard

Manual updates are a thing of the past. Trust Portal 2.0 features automated status updates, reducing the Mean Time to Notification (MTTN) and ensuring users are informed with accurate, up-to-the-minute information.

Granular Insights

The portal doesn’t just show what is happening - it explains the why:

  • Root cause of incidents

  • Impacted services and geographies

  • Estimated resolution timelines

This empowers customers to take informed action rather than simply react.

Interactive NewEdge Infrastructure Map

Visualise the backbone of Netskope: the NewEdge global infrastructure. The map displays:

  • Points of Presence (PoPs)

  • Real-time service optimisations

  • Self-healing mechanisms in action

This allows you to see how Netskope’s global network ensures performance, reliability, and resilience.

Why It Matters

Traditional trust portals often provide static updates and generic status messages. Netskope Trust Portal 2.0 goes far beyond, offering:

  • Self-service notifications

  • Interactive dashboards

  • Transparent storytelling of platform operations

Netskope's belief is simple: without visibility, there can be no control - not over performance, and certainly not over security. Trust Portal 2.0 reflects this principle, aligning with their mission to offer customers deep, actionable insight at every layer.

Accessing the Trust Portal

Visit the Trust Portal 2.0 here:
https://trust.netskope.com

Whether you're a customer or simply interested in the integrity of Netskope's cloud operations, this portal provides full transparency, real-time updates, and a new standard in observability.

Still Have Questions?
If you would like help interpreting what you see in the Trust Portal, or need guidance on how it complements your DEM strategy, please reach out to your Netskope representative or contact the support team.